One of the springs on our 35 year old garage door broke at 10 pm on Sunday night. I called the local office at7:10 am Monday. The tech ( Richard Armbruster ) contacted me around 11am on his way. He gave me three repair options, from basic to a total rebuild of the door, I choose the total rebuild. He was very polite and went to work right away. He was finished in approximately two hour. Everything works like new. It is really refreshing and surprising to find a company who actually does what they advertise and understand the situation of being literally trapped in your own home. Thank you for your speedy response.
Ronnie C.
05/12/2025
Everything was very smooth from the initial appointment through the installation. We were kept informed of the status of our order. Dylan was friendly and professional and clearly experienced. He and the other technician appeared to work very well together. The door looks great and operates smoothly. A big improvement over our original door.
Ginny Chambers
05/06/2025
Our Precision technician was punctual and professional. He was very efficient installing the new garage opener, Exterior keypad and manual inside keypad. Matt was clear in his explanation to us regarding the usage, warranty and how to set up the phone app. It was a very good experience.
Dennis Dorsey
04/11/2025
i had an estimate 18 months ago and decided against the door opener, it was absurdly expensive. So ordered a reasonably priced door, it was in stock and installed in a few weeks. All good but the door did not have handles so it was difficult to open and close. I wish I had known this before it was installed. To current times, had an issue with the door closing and Precision came out the same day and fixed the sticking door and installed a handle I had bought. Richard Armbruster was excellent. He restored my faith in precision.....thank you.
Chris G.
03/25/2025
We discovered that our garage door didn't work due to a broken wire. That was early Friday evening. I called Precision and was able to schedule an appointment for Saturday morning! I was completely surprised by the prompt availability of service. Moreover, the technician, Rick Clemente, showed up in the promised time frame. Rick quickly assessed the problem and assured me he had all parts necessary to repair it. He also explained in an understandable way that there were several options available. He quickly prepared cost proposals for each option. Because of his explanation, I was satisfied that we should use a new (and better) mechanism for raising the door. It also turned out that that choice acutally cost less than simply repairing the existing mechanism. Rick completed the work within the time he estimated. He explained exactly what he had done. He was affable and, important to me, plainly enjoyed his work and took pride in it. I was completely satisfied with every aspect of Precision's performance -- its response time, the competence of the technician, the quality of the work, the value of the repair. Precision even sent me a color photo of Rick before he arrived in order to assure me that Rick was in fact the authorized technician. I could not have been more pleased.
Michael L.
03/24/2025
Tim from Precision Door of Delaware came out to help me with my crazy problem. It ended up being my remote. Thank you for all your checking and finding the solution. There were out here after 2 hours of calling (I live at least an hour away). Thank you for such a quick response.
Shelley C.
03/12/2025
Rich Clemente was able to come within 2 hours after I called for repair to our garage door. He determined the issue and was able to fix it quickly. He was knowledgeable, professional, and friendly. I would recommend Precision Garage Door of Eastern Shore Maryland and Rich for any garage door issues.
Ronald Basener
03/05/2025