Our Precision technician was punctual and professional. He was very efficient installing the new garage opener, Exterior keypad and manual inside keypad. Matt was clear in his explanation to us regarding the usage, warranty and how to set up the phone app. It was a very good experience.
Dennis Dorsey
04/11/2025
i had an estimate 18 months ago and decided against the door opener, it was absurdly expensive. So ordered a reasonably priced door, it was in stock and installed in a few weeks. All good but the door did not have handles so it was difficult to open and close. I wish I had known this before it was installed. To current times, had an issue with the door closing and Precision came out the same day and fixed the sticking door and installed a handle I had bought. Richard Armbruster was excellent. He restored my faith in precision.....thank you.
Chris G.
03/25/2025
We discovered that our garage door didn't work due to a broken wire. That was early Friday evening. I called Precision and was able to schedule an appointment for Saturday morning! I was completely surprised by the prompt availability of service. Moreover, the technician, Rick Clemente, showed up in the promised time frame. Rick quickly assessed the problem and assured me he had all parts necessary to repair it. He also explained in an understandable way that there were several options available. He quickly prepared cost proposals for each option. Because of his explanation, I was satisfied that we should use a new (and better) mechanism for raising the door. It also turned out that that choice acutally cost less than simply repairing the existing mechanism. Rick completed the work within the time he estimated. He explained exactly what he had done. He was affable and, important to me, plainly enjoyed his work and took pride in it. I was completely satisfied with every aspect of Precision's performance -- its response time, the competence of the technician, the quality of the work, the value of the repair. Precision even sent me a color photo of Rick before he arrived in order to assure me that Rick was in fact the authorized technician. I could not have been more pleased.
Michael L.
03/24/2025
I called for an appointment for my garage door that was not opening, and there was an opening that day. Rich was the serviceman who was prompt, personable, professional, knowledgeable and was able to fix my problem. I have always been pleased with Precision Garage doors in the past areas I have lived, and again, they have not disappointed me. I recommend this company and I was very satisfied with Rich’s service.
Pamela Nopulos
03/20/2025
Tim from Precision Door of Delaware came out to help me with my crazy problem. It ended up being my remote. Thank you for all your checking and finding the solution. There were out here after 2 hours of calling (I live at least an hour away). Thank you for such a quick response.
Shelley C.
03/12/2025
Excellent service overall. The technician, Rich, was scheduled between 2 and 4. He called and offered to come earlier which proved to be an excellent opportunity for me to get more done this afternoon. Rich examined my door’s problem and gave me a good-better-best solution. We talked about what will be needed to keep things working safely and then he set out to get the job done. Everything was done quickly and I appreciated his attention to detail. Rich provided me with a proposal for new equipment if I ever need to replace these 25 year old doors. I highly recommend.
John L. Davis
03/07/2025
Rich Clemente was able to come within 2 hours after I called for repair to our garage door. He determined the issue and was able to fix it quickly. He was knowledgeable, professional, and friendly. I would recommend Precision Garage Door of Eastern Shore Maryland and Rich for any garage door issues.
Ronald Basener
03/05/2025
Andrew at Precision Garage Door arrived at a timely manner, explained exactly what was wrong with my garage door, and completed the work is less than one hour. My garage door works great and he even tweaked the motor so that the door was ran smoother than before. Thank you Andrew!!
Sonia Zipparo
02/22/2025
I don’t have enough superlatives to describe Rich Clemente. I dropped something on one of the garage door eyes and couldn’t fix it. Precision accommodated my schedule and Rich showed up right in time. Not only was he clearly knowledgeable but he was professional and efficient. He quickly fixed what-turned-out-to—be a wiring problem and left me with guidance on other issues that may come up in time from normal wear and tear. Outstanding service! And a really friendly guy. I hope not to have to call again too soon but I will definitely be asking for Rich.
Don Rakoskie
01/31/2025
Eric was fantastic today. He advised us that we needed a new door opener, to handle new heavier door. He also did a great job adjusting door. I just wish we would have been told that we needed a new one when we purchased the door. Instead we were told the existing opener could handle the new door. Your company has been very responsive and I really appreciate good customer service.
Mark Wood
01/30/2025