i had an estimate 18 months ago and decided against the door opener, it was absurdly expensive. So ordered a reasonably priced door, it was in stock and installed in a few weeks. All good but the door did not have handles so it was difficult to open and close. I wish I had known this before it was installed. To current times, had an issue with the door closing and Precision came out the same day and fixed the sticking door and installed a handle I had bought. Richard Armbruster was excellent. He restored my faith in precision.....thank you.
Chris G.
03/25/2025
We discovered that our garage door didn't work due to a broken wire. That was early Friday evening. I called Precision and was able to schedule an appointment for Saturday morning! I was completely surprised by the prompt availability of service. Moreover, the technician, Rick Clemente, showed up in the promised time frame. Rick quickly assessed the problem and assured me he had all parts necessary to repair it. He also explained in an understandable way that there were several options available. He quickly prepared cost proposals for each option. Because of his explanation, I was satisfied that we should use a new (and better) mechanism for raising the door. It also turned out that that choice acutally cost less than simply repairing the existing mechanism. Rick completed the work within the time he estimated. He explained exactly what he had done. He was affable and, important to me, plainly enjoyed his work and took pride in it. I was completely satisfied with every aspect of Precision's performance -- its response time, the competence of the technician, the quality of the work, the value of the repair. Precision even sent me a color photo of Rick before he arrived in order to assure me that Rick was in fact the authorized technician. I could not have been more pleased.
Michael L.
03/24/2025
Tim from Precision Door of Delaware came out to help me with my crazy problem. It ended up being my remote. Thank you for all your checking and finding the solution. There were out here after 2 hours of calling (I live at least an hour away). Thank you for such a quick response.
Shelley C.
03/12/2025
Rich Clemente was able to come within 2 hours after I called for repair to our garage door. He determined the issue and was able to fix it quickly. He was knowledgeable, professional, and friendly. I would recommend Precision Garage Door of Eastern Shore Maryland and Rich for any garage door issues.
Ronald Basener
03/05/2025
Andrew at Precision Garage Door arrived at a timely manner, explained exactly what was wrong with my garage door, and completed the work is less than one hour. My garage door works great and he even tweaked the motor so that the door was ran smoother than before. Thank you Andrew!!
Sonia Zipparo
02/22/2025
Eric was fantastic today. He advised us that we needed a new door opener, to handle new heavier door. He also did a great job adjusting door. I just wish we would have been told that we needed a new one when we purchased the door. Instead we were told the existing opener could handle the new door. Your company has been very responsive and I really appreciate good customer service.
Mark Wood
01/30/2025
Our serviceman, Matt was very professional and courteous in answering all our questions. He's extremely knowledgeable in what he does and didn't hesitate to let us know about what was needed and showed us how the new equipment works. It was a great experience and good to know we had a professional working on our home. Our issue was something different than what he normally experiences. The code on the external keypad for one door jumped to the other door. I would highly recommend Precision Door and if you're lucky enough to have Matt as your service professional you won't be let down. Thanks Matt and Precision Door!
Patrick McPhail
12/30/2024