I was very pleasantly surprised by my experience with Precision Overhead Door Service. A spring on our garage door broke so I called the company that had done the initial installation. I was kicked to voicemail to "leave a message". Since I wanted to get this repaired ASAP as our door wouldn't open I searched on-line and saw Precision. They offered the ability to book an appointment on their website and they had one available that same morning between 10 and noon. So I grabbed it and received an immediate confirmation. An hour later I received a phone call from Precision to notify me that the technician was running a little behind and would arrive closer to 12:30. Wow! They actually called to let me know! Take notice Comcast and Dish Network! Then I received another call from the technician Trevor to let me know he was on the way and he gave me his estimated time of arrival. Trevor was extremely polite and proceeded to inspect our door and show me the things that needed to be done. He then provided me with a couple of estimates with an explanation of each and after I made a choice he went to work. He was very efficient, had all the necessary parts on his truck and was finished quickly. I was very impressed with his overall professionalism and the quality of the work he did. I would highly recommend this company to anyone in need of garage door installation or repair!
Pierre Genvert
07/02/2024

Eric Barlow was our technician for installing a new garage door operator. He was very courteous, professional, and did not waste any time. He answered all of my questions and made sure that I understood everything necessary regarding the new door operator and the remotes. Gratefully, George Hotz
George Hotz
05/28/2024

I've had Precision Garage Doors come out for a few things over the years and I'm very happy with the service and ease of appointment making every single time. Can't believe I get same day and next day appointments, even on weekends, for free! Great company, great experiences each time. Each tech went above and beyond to help and offer info. Today was Richard Clemente. Very professional, laid back, awesome guy. Would love to do business with again. Thank you for everything.
Leo McFadden Jr
05/26/2024

Tim S. is a true professional. He was prompt, friendly and most importantly very knowledgeable. He identified the issues quick and offered up a couple different options. He came prepared and was able to repair the problem in under an hour. We setup the appointment around 10:00 pm on a Friday night and he was here by 11:00 the next morning and done by noon. Top notch service.
Ryan Pouncy
05/25/2024

From the moment I scheduled my appointment on the website, which was very easy, to the moment Trevor left. I had nothing but a positive experience. Christina was so nice in the text messages. When I needed to change my time. She had informed me that time had been changed, I said thank you and I got a reply of you're very welcome. That's when I knew that it was a great company. Trevor showed up and explained everything to us, did the work timely, and the most polite Young man. I would recommend 100%.
Brandi Kay Federighi
05/23/2024

The cable broke on my garage door. Received same day service. The tech, Eric, assessed the problem and provided 3 options for the repair. We opted to replace the motor and upgrade the "system". They came back the next day with the parts and completed the repair/upgrade. They were efficient and thorough. Good communication. When completed went over everything as was stated in the proposed work. Very happy. Would definitely recommend.
Jeffrey S.
05/17/2024

From estimate to final completion, these guys were very informative and professional. Jorge was excellent in breaking everything down and giving me two estimates to work with. Andrew showed up on time and knocked it out the park! No mess left behind and my new door looks and operates amazing! 10 out of 10.
Brandon Apple
05/14/2024

First time using Precision Garage Door, I called them on Monday and Tuesday AM Tim arrived. Tim is a great technician, very knowledgeable and professional. The spring broke on my garage door and within 30-45 minutes Tim had replaced the spring and took the old hardware with him. I would highly recommend. Plus I got 25% off for being a veteran.
Bruno S.
05/14/2024

I've never had to use a garage door repair company before today so I called Precision Garage Door. Rich Clemente was the technician that came out, he did not disappoint. He explained everything clearly and just did his thing. I will definitely call them again if needed and make sure to ask for Rich. Thanks
Artie Haglich
04/25/2024

We recently experienced a two-car garage door failure when the door lost its moorings and slammed to the floor. Technician Richard Armbruster of Precision Overhead Garage Door of Eastern Shore Maryland came to the rescue. The old door components were badly in need of repair and replacement. Richard went to work and within a few hours had replaced numerous components including the installation of a motion activated interior light. No more fumbling in the dark. The new door is nearly silent in in operation. Very, very pleased with this company, the workmanship and the expert installer.
Bill Archer
04/17/2024

We called at 8 am and they arrived to work just after 9 am. Great response time with a new customer. Estimated the repair quickly. Jorge gave us 3 choices. He got our door repaired and operating within the hour. He explained what he did, why he did it and gave us pointers for maintenance. Jorge is respectful and a n8ce guy to talk to. He is very knowledgeable and offers many helpful hints. Precision and Jorge are definitely on our contractor list.
Michael Contino
04/11/2024
